Refund policy

We accept returns on all non-perishable items up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount, minus the shipping costs for the return.

Eligibility for Returns

To be eligible for a return:

• The item must be unused, unwashed, and in the same condition that you received it.

• It must be in the original packaging.

• The return must be initiated within 30 days of delivery.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Perishable goods (e.g., food, flowers)

• Custom or personalized products

• Items marked as final sale

Initiating a Return

To initiate a return, please contact us at info@farmsteadhudson.com with your order number and details about the product you would like to return. We will respond with instructions on how to proceed.

Refunds

Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@farmsteadhudson.com for assistance.